Advocate Swaraj has represented that the Lokayukta should implement an e-courts-like software system accessible to citizens. Currently, they rely solely on postal service for communication, which is outdated and inefficient.
Key points:
• Lokayukta needs to modernize its communication methods
• Suggestion to adopt e-courts style software for case management
• This would allow citizens to easily access case information online
• Current postal-only system causes delays and lack of transparency
• Implementing digital access would improve efficiency and public engagement
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